We’re proud to announce that we’ve made more than 20 policy changes to help further our mission to help as many Australians as possible realise their dream of home ownership. In doing so, we’re helping to grow your business too.
Don’t miss out on our promotional rates that are available for new customers on applications made before 31 October 2023. We’re pleased to offer up to 0.50% discount on some Prime, Near Prime and Specialist loans. More information below.
Reflecting on the thousands of calls we’ve taken on the Scenario Hotline launched earlier this year, check out an interesting scenario below that we worked through with one of our brokers recently.
To help you service more customers and grow your business, we’ve brought you some big improvements.
Announcing 20 policy changes last week, Tony MacRae (Chief Sales Officer) says "We prioritise feedback from our valued broker partners to better serve their customers. As such, it was of great importance for us to incorporate this feedback into the policy changes."
Some key product and policy improvements include:
Since making the policy updates last week, we’ve had fantastic feedback from our brokers on how they’re going to help service more customers. How might the changes help you and your customers?
Make sure you register for our Policy update webinar on 31 October with Head of Lending, Tyler Peters, here.
In case you missed it, we’re offering promotional rates with a discount of up to 0.50% for some Prime, Near Prime and Specialist loans.
These revised rates are available for new customers who apply between 25 August and 31 October 2023. To get your customers closer to their goals, we’re pleased to offer:
Prime Full Doc: 6.59% p.a. for loans ≤75% LVR - a decrease of 0.35-0.50%
Prime Alt Doc: 6.99% p.a. for loans ≤70% LVR - a decrease of 0.20%
Specialist Full Doc: 8.19% p.a. for loans >70% up to 75% LVR - a decrease of 0.45%; and 9.49% p.a. for loans >80% up to 85% LVR - a decrease of 0.20%
View the product matrix for the latest rate information.
Have you called our Scenario Hotline yet? We encourage our valued broker network to call the Scenario Hotline on 13 25 83 to get immediate access to an experienced underwriter to discuss their customer’s situations, so they have deal certainty before submission.
We’ve received over 2,500 calls since launching the Scenario Hotline in February. For example, here’s how we helped an existing customer with refinancing and cash-out after a business loss-making year.
Recently, we were able to help a customer with a unique situation. He had recently transitioned from a sole trader to a company structure, was looking to refinance his home, and seeking cash out for a car and home renovations. The customer was an existing Prime borrower with a Full Doc loan. His company made a loss in the 2022 financial year. His broker contacted the Scenario Hotline to discuss how best to refinance the loan internally and get cash out. Find out how we were able to assist below:
"Having carefully considered the customer’s situation, our underwriter advised the broker to apply for our Prime Alt Doc product, enabling the customer to refinance the property by switching from Full Doc to Alt Doc. Once submitted, we were able to unconditionally approve the customer’s application to refinance, moving him toward his plans for a new car and renovations.
Happy customer, happy broker”.
Connective Elevate Disclaimer
This publication is intended for Connective Home Loans Elevate accredited introducers and referrers only and is not to be distributed to anyone else, including consumers, under any circumstance. The information in this email is given in good faith, believed to be accurate at the time of posting and is subject to change at any time. Information accurate as at 5 September 2023.
Your Connective Elevate Home Loan is administered by Bluestone Servicing Pty Ltd (Bluestone) ACN 122 698 328 (Australian Credit Licence No. 390183) on behalf of the Credit Provider, Permanent Custodians Limited ACN 001 426 384. Distributed by Connective Credit Services Pty Ltd ACN 143 651 496 (Australian Credit Licence No. 389328) trading as Connective Home Loans.
